We are super excited to announce the opening of our third JCD Repair location in downtown Madison, WI. That means all of you Madisonians with a cracked iPhone, iPad, or iPod Touch are in luck. You will now be able to get an iPhone or iPod Touch repaired while you wait and have a cracked iPad fixed in about 48 hours. And just like our Chicago and Seattle stores, these are full-service repairs that include parts, labor, and a 90 day warranty.
Madison, WI, Here We Come!
May 9th, 2012 Tags: Apple Services in Madison, iPad Repair, iPhone Repair, iPod Touch RepairiPad Screen Repair Available
May 8th, 2012This might be old news to some of you but since December of 2011 we’ve been fixing the cracked iPad screen for people. Not to brag but we’ve gotten really good at it the past few months. It was a tricky repair to figure out and we definitely went through some battles with suppliers. But I can safely say at this point in time, that if you have a cracked iPad, we’re the people to call.
Chicago Smart Phone Repair is now JCD Repair
April 2nd, 2012 Tags: Chicago Smart Phone RepairIn December of 2008 my business partner and I created the company Jet City Device Repair in Seattle. In March of 2009 we started a second office in Chicago. For marketing reasons, we changed the name in Chicago to Chicago Smart Phone Repair. It was the same company, just with a different name in Chicago than in Seattle.
Today we are announcing that we’re changing the name in Chicago back to JCD Repair. Don’t worry – it’s the same great company with the same great people performing the same fantastic repairs. We just have a new name and a new website URL (we’re using jcdrepair.com now). Even our phone number and address will remain the same.
Which iPhone do you have?
January 26th, 2012 Tags: iPhone IdentificationWhile it’s generally pretty easy to tell the difference between an iPhone 3G/3GS versions and the iPhone 4/4S, telling the difference between the 3G & 3GS and the 4 & 4S is not so simple. For example, the only visible difference between the 3G and the 3GS is the shininess of the text on the bottom of the back of the phone. Telling the difference between the iPhone 4 and 4S can be even more subtle. Hopefully this post can help you figure out which one you have. Let’s start with the pictures.
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Customer Service Solution for Free
November 26th, 2011 Tags: customer service, google apps, google voiceI was recently interviewed for a podcast and the main topic was how Jet City goes about doing our customer service and at the end of the interview, I was asked if I could post something about our system and how to set it up. So that’s what this post is mostly about.
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Motorola Droid Repair Disaster Averted
July 13th, 2011 Tags: Droid Screen RepairA couple of weeks ago I wrote an article about how fixing your own cell phone is harder than you think. As the story below will illustrate, it turns out that that’s true even for some “professional” repair shops. This is the story of a man, his Motorola Droid 2 Global, a Toledo, OH cell phone repair shop, and how we, Jet City Device Repair, came to the rescue.
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Repairing Your Own Cell Phone – Harder Than it Looks
June 24th, 2011I obviously have a vested interest in people not trying to repair their own phones but rather having a professional do it for them. But that doesn’t make what I’m about to tell you any less true:
Fixing your own phone is harder than the online videos make it look.
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New Chicago Office Up and Running
June 5th, 2011We are very excited to announce that we have just completed the move of our Chicago office into the Lincoln Park neighborhood. Chicago Smart Phone Repair (the Chicago division of Jet City Device Repair) is now located just east of DePaul University on the corner of Fullerton and Southport. The exact address of this new location is 2351 N Southport, Chicago, IL 60614.
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Now offering the HTC G2 (T-Mobile) Cracked Screen Repair
May 12th, 2011Yet another repair coming from us here at Jet City Device Repair. This time it’s the cracked screen repair for the HTC G2 for T-Mobile. We are fixing the cracked glass only, the LCD only (the LCD is the picture underneath the glass), or both the LCD and cracked glass. As always, this is a full-service repair that includes parts, labor, and a 90 day warranty.
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iPod Touch 4: Most Fragile Device Ever?
May 10th, 2011We’ve been fixing hand held devices since 2007 and while that’s not a long time in comparison to “ever” it has given us a lot of knowledge about which devices are durable and which ones are fragile. In those 4 years we have repaired well over 10,000 cell phones and iPod Touch devices. So I have some expertise in this area and you can believe me when I say that the 4th generation iPod Touch is the most fragile device I’ve ever seen.
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