Cracked MyTouch 4G Screen Repairs Now Available

April 20th, 2011  

See official press release.

Have you broken the screen on your beloved MyTouch 4G? Are you finding it a bit embarrassing to answer a call in public? Have you been cutting your fingers while trying to surf the web? Did you go to T-Mobile and find out they’re no help at all? Well don’t worry, you now have a solution.

We here at Jet City Device Repair are happy to announce our new, full-service MyTouch 4G cracked screen repair service. At the time of this writing, the repair costs $125 plus return shipping ($6.95 for 2-3 day Priority Mail or $19.95 for next day Express Mail). That price includes all the necessary parts, labor, and a 90 day warranty. In addition, this service can almost always be completed within 24 hours of our receiving your phone.

The process is simple:

  1. Visit our MyTouch 4G screen repair page.
  2. Click the big red “Add to Cart” button.
  3. Pay for your repair and the return shipping using a credit card, Paypal, or Google Checkout.
  4. Package up your phone and mail it to us.
  5. We’ll receive it, get it fixed within 24 hours, and mail it back to you.
  6. Enjoy your phone with a screen that looks and works like it did when your MyTouch 4G was new.

Have questions or concerns? We would be happy to talk with you. You can call us at (800) 272-0897 or use our website to send us an email.

Cammie from Columbus, OH

April 17th, 2011  

I am happy I found you… Your service was great, prices were very reasonable, turn around time was super fast, and communication was a breeze.

Cell Phone Recycling and Repair: Save Money and Save the Planet

April 17th, 2011  

See the official press release.

In recent years, with economy taking a nose dive, it’s become increasingly difficult for people to be environmentally conscious. Let’s face it, going green often means shelling out more of your own green. At the same time, it’s also become more difficult for people to afford charitable donations. In the case of old cell phones, however, it’s possible to be both green and charitable at the same time by recycling your old phone. Or, in the case of a broken cell phone, you can save yourself a lot of money while being earth-friendly by getting your phone repaired.

Let’s start with recycling. According to an article from the EPA, “Recycling cell phones helps the environment by saving energy and keeping…valuable materials out of landfills…” (http://www.epa.gov/epawaste/partnerships/plugin/cellphone/cell-fs.htm)

These “valuable materials” include such precious metals as gold, silver, and copper. Cell phones also contain a host of other metals as well as plastic. All of these materials require mining to obtain the raw materials and a significant amount of energy for extraction and refining. According to the EPA, if the estimated 100 million cell phones ready for disposal in the U.S. were salvaged, we’d save enough energy to power 18,500 U.S. homes for a year.

In addition to the mining and energy savings, people should also be aware of the hazardous materials contained in cell phones. This includes such substances as arsenic and lead. Putting these items into our landfills and incinerators has the potential to harm both our water and air supplies.

National Geographic has written an article on one particular element of cell phones: Coltan. This metal is found in the Congo of central Africa and it’s mining has significantly reduced habitat for a number of species. Most notably the African Gorilla. (http://news.nationalgeographic.com/news/2006/01/0120_060120_cellphones.html)

So what can you do about this? First and foremost, don’t just throw your cell away. If you have upgraded phones and want to get rid of your existing one, there are a number of non-profits that would love to have your phone.

One such organization is Eco-Cell. They offer a number of recycling centers throughout the country as well as free shipping if you don’t live near a recycling center. Working phones or phones that can be refurbished are donated to people in need (such as recently released hospital patients for emergency 911 calls). Phones that can’t be refurbished are recycled for their materials.

Another organization is Cell Phone for Soldiers which allows you to donate your old cell phone to a soldier serving oversees. They’ve partnered with AT&T who then provides pre-paid calling cards for these soldiers so they can call home from anywhere, any time.

What if you need a new phone because you broke your existing one? Your cell phone provider will most likely tell you it’s garbage and that you need to buy a new phone. There is another option: Repair the phone yourself or find a professional service, like Jet City Device Repair to do it for you.

At Jet City Device Repair, we frequently talk to customers that have bought 2 or 3 new phones before discovering our service. This is a shame for two reasons. First, people have just thrown those broken phones away. Secondly, they paid as much as $600 or more for each new phone when they could have simply repaired the phones for much less. In other words, they threw away their phones and a lot of their own money.

The next time you upgrade phones or break your existing phone, don’t throw the old phone away. Contact Eco-Cell (http://www.eco-cell.org) to find out how to recycle your phone, give it to a worthy cause like Cell Phones for Soldiers (http://www.cellphonesforsoldiers.com), or contact us at Jet City Device Repair to fix your phone for you.

Chicago Smart Phone Repair: The Newest Division of Jet City Device Repair

April 17th, 2011  

See the official press release.

In March of 2009, founder and owner of Jet City Device Repair, Matt McCormick, moved to Chicago to start a second branch of JCD Repair. After two years, that new division has decided to change its name to better reflect it’s Chicago history. From now on, it will be called Chicago Smart Phone Repair.

Besides the name change, very little else will change. They will still be owned by Matt McCormick and Tom Lorimor, retain the same two employees, and continue to fix the same kinds of cell phones. About the only visible difference will be a new sign in the window and different shirts on the employees.

So if you live in Chicago and have recently dropped your iPhone, Motorola Droid, or new Samsung Galaxy S phone; visit their website to learn more or even setup a repair appointment:

http://www.chicagosmartphonerepair.com

Owner Biography: Tom Lorimor

April 9th, 2011  

Tom graduated from Case Western Reserve University in 1999 with a Masters in Computer Engineering.  Out of school he moved to Seattle and worked six years as a software developer with Microsoft.  Tiring of the corporate environment, he left to start a company building electronics for guitars.

In 2009 his time was freeing up again and he partnered with Matt McCormick to help grow his budding cell phone repair business.  The partnership became Jet City Devices and the pair now operate shops in both Chicago and Seattle.  Tom lives in Seattle today where he manages the shop and researches new phones to repair.

What Jet City Device Repair Does

April 9th, 2011  

I just realized that we’ve never actually written up any kind of story about exactly what we do here at Jet City Device Repair. While we feel our website does a pretty good job of explaining it, perhaps a more in-depth article about exactly what we do might make it clear for people.

Our number one service is repairing the broken screens on a variety of high-end smartphones. This would include, but is not limited to, the iPhone, Droid phones from Verizon, Samsung Galaxy S phones, Motorola, and a bunch of phones from HTC. In addition, we also repair the Apple iPod Touch series devices. Besides fixing screens, we do fix a variety of other issues with smartphones. We can replace batteries, cameras, speakers, microphones, and more. Most of our services are listed on our website but some of them aren’t. We always encourage people to contact us about any problem and we’re happy help if we can.

The other big question we get from people is where and how to get their phone fixed. We offer people two options:

  1. If you live in the Seattle or Chicago areas, you can walk right into one of our repair centers and we can usually fix your phone in 30 minutes or less.
  2. The other option is to mail your phone into one of our offices where we’ll get it fixed and mailed back to you in under 24 hours.

All of our repairs come with parts, labor, and a 90 day warranty (which is rarely ever needed).

As always, we at Jet City Device Repair are more than happy to answer any questions you might have about what cell phone repairs we offer, how long they will take, and the best way for you to get the process started. So don’t hesitate to contact us.

Owner Biography: Matt McCormick

April 7th, 2011  

This news release is told in the first person because I, Matt McCormick, am writing it. It just seemed weird to write it in the third person.

I was born in 1973 in a small town in south central Wisconsin about 25 miles outside of Madison. After graduating high school in 1991 I went to the University of Wisconsin – Madison where I received a Bachelor’s Degree in mechanical engineering.

I then spent 3 years in Minneapolis working as an outside salesman for a small robotics distributor called Controlled Motion and Automation. I learned a ton about dealing with people but in all honesty, I hated that job. So I started taking some programming classes at the University of Minnesota and realized that my true calling was in computer science. So in 1999 I went back to the University of Wisconsin – Madison to get a Master’s Degree in computer science. During that time I specialized in operating system design, was a teaching assistant, and did a summer internship for Cray Supercomputers. I received my Master’s Degree in late 2001 and then spent a year as a classroom lecturer a the University of Wisconsin. It was a great job and I loved teaching. In fact, if I can brag for just a second, I was honored by the computer science students with the teaching assistant of the year award.

In late 2002, I interviewed for a software development position at Microsoft. In an interesting twist of fate, my future business partner at Jet City Device Repair, Tom Lorimor, was one of the people to interview me. I was offered the job and in 2003 started a 4 year career doing development work at Microsoft. My main projects included the Windows Media Center and MSN Messenger.

I actually enjoyed working at Microsoft quite a bit but by March 2007, the entrepreneurial bug had taken hold of me too tight to resist any longer. I quit my job at Microsoft to start my own company building websites for small businesses (called Barbarian Enterprises). During that time I started a small side project fixing broken phones (called it Mobile Device Repair). Initially this side business was meant to help aid in my web development business. It was a platform to test out Google Adwords, search engine optimization techniques, copywriting, web design, and other techniques for building a successful website.

By late 2008, with my web business booming and about 20 phones a week showing up at my house, I had to choose between one or the other. There just weren’t enough hours in the day to do both. That was when Tom Lorimor, who I worked with at Microsoft and had quit about 6 months before me to start his own company, convinced me that the phone repair business was the way to go. So in December 2009, the name was changed to Jet City Device Repair and Tom and I became business partners.

Today Jet City Device Repair operates in two cities (Chicago and Seattle) and we employ four people. Tom runs our Seattle office and I moved back to Chicago to be closer to my family (parents, 3 brothers, and 6 nieces and nephews) and run a Jet City Device Repair shop.

Kim from Ellensburg, WA

April 7th, 2011  

Great service, great communication, very helpful! Thanks, and all with the speed of lighting turnaround.

A Bunch of New Screen Repairs

March 15th, 2011   Tags: , , ,

For a long time our repair service was dominated by one thing: iPhone screen repairs. That’s because until the last couple of years, that was the only really big player in the glass touchscreen market. But that is no longer the case. Since Motorola teamed up with Verizon to bring the Droid to market, Sprint released it’s HTC Evo, and T-Mobile has released a whole bunch of Android phones (like the MyTouch and G2); the glass touchscreen market has exploded.

All of these new phones are beautiful, fast, functional, and pretty much life changing. Just ask the next person you see walking around with one – if you can get them to stop playing Angry Birds long enough to hold a short conversation. The problem is, like the iPhone before them, all of these new smartphones suffer from one major flaw: They do not play well with gravity and sidewalks (or even hardwood floors for that matter).

We here at Jet City Device Repair are happy to announce that over the past 6 months we’ve added a whole bunch of new, high-end cell phones to our list of screen repairs. Like our iPhone repair service, these repairs can be done in 30 minutes or less ad save people hundreds of dollars over buying a new phone.

We don’t currently fix every single smartphone on the market and, considering the shear speed at which new phones are released, we probably never will. However, we do try to stay on top of the most popular phones and, even if you don’t see your phone on our site, don’t hesitate to give us a holler and ask.

Here’s a quick summary of our newest and most popular repairs. Feel free to use our handy dandy phone finder wizard if you don’t see your phone on this list.

If you have any suggestions for other phones we should add to our list, let us know and we’ll see what we can do to make it happen.

iPhone App Review: Words with Friends

November 17th, 2010   Tags: ,

Are you a wordsmith just dying to find some way to waste hours of perfectly good work time? Then look no farther than Words with Friends. This app is a complete Scrabble ripoff but a little bit more fun because the point scoring is a little easier. It’s not uncommon for even a decent Scrabble player to routinely score over 400 points in Words with Friends.

Here’s how this works: You download the app, register your name, and then invite a friend to play a game. Let’s say you invite me to play (my user name is mmcc8394 – so go ahead and invite me).Once I accept, you make your first play. Then Words with Friends sends a notification letting me know about your lame move. Whenever I make my next word, you get a notification letting you know about my awesome play! This continues until the game is over and you break down in tears at the crushing defeat you just experienced.

The only complaint I have about the game is that there’s no timer (I feel that once you say you want to make your next play, you should only have 3 minutes to move) and no punishment for trying bogus words. If you make an invalid word, it simply says, “That is not a word,” and you get to try again. I’d prefer something more like Scrabble in that you can try to bluff your opponent with a bogus word and they have the option to challenge if they want.

Overall, though, I think it’s a great app and a lot of fun to play. So go ahead and download it and send me an invite (remember – mmcc8394).

iPhone App Notes

  • Name: Words with Friends
  • Cost: Free
  • Time to Learn: Minutes
  • Addictiveness: Medium
  • Overall Rating: 4/5