Reducing Your Business's Cell Phone Costs

February 21, 2009

Businesses are always looking for new ways to save a few dollars - especially in today's economic environment. For companies that provide cell phones for their employees, one area they may be able to save a few dollars is by repairing employee's broken cell phones instead of replacing them.

One Seattle based company provides T-Mobile Dash cell phones to their employees. A common problem for that brand of phone is the LCD screen cracks and becomes unreadable. When this happens, employees typically bring the phone to the IT manager who simply gives them a new phone. The old one is discarded.

"When my phone breaks, IT just throws it away." says Paul Dean, an employee. "They waste time and money ordering new phones. I waste time having to reset my contacts, preferences, and downloaded apps." Different companies have different agreements with their cell phone providers, but they will almost always spend more money replacing a phone versus repairing it. The T-Mobile Dash phone, for example, costs $299 brand new and a screen repair is often under $70.

At Jet City Devices (http://www.jetcitydevices.com), we have discovered that most companies don't realize these repair services exist. We've had a number of small businesses owners find us online, send us their personal phone for repair, and we fix it for them. Then a week later they call to say they have 3 or 4 more phones from other employees they'd like to send in.

It's not that those other 3 or 4 phones broke during that week. Rather, they were broken and a new phone bought for the employee. Then the broken phones were thrown in a box somewhere and left for dead until someone at the company discovers that they can be fixed. Unfortunately for most companies, this money saving realization never actually occurs.

If your business is interested in learning more about cell phone repairs at the corporate level, please contact the Jet City Devices sales department through our website: http://www.jetcitydevices.com/contact-us.